Job Opening - Insurance Account Manager
POSITION TITLE: ACCOUNT MANAGER
REPORTS TO: PRESIDENT/CEO
POSITION DESCRIPTION: The Account Manager oversees and executes the day-to-day operations for Printers Group Insurance Agency (dba PIAG Insurance Services), a fully owned subsidiary of the Printing & Imaging Association of Georgia (PIAG). PIAG is a non-profit trade association representing Georgia’s print and graphic communications industry – and providing health and commercial insurance solutions is one of our most important member benefits.
The Account Manager has a broad role, but generally it includes managing day-to-day activities, analyzing statistics, customer service, reading and writing reports, maintaining relationships with carriers, and prospecting new business.
RESPONSIBILITIES
SALES
- Prospecting and establishing referral relationships with individuals inside and outside the printing industry
- Working with clients to understand their insurance needs, analyze options with many “A” rated insurance providers, and provide a custom solution to mitigate risk
- Prepare and oversee quotes and renewals
- Process health enrollments
- Stays informed of industry information, new product/program developments, and coverages to continuously improve agency sales goals
OPERATIONS
- Prepare and review renewals, identify new business, and provide information on overall success of agency
- Develop and implement reconciliation system; prepare commission reports
- Maintain positive relationships with carriers and partners
- Develop, document, implement, and periodically audit agency operating procedures, service standards, and service expectations
- Monitor and manage agency and employee licenses in multiple states
- Oversee annual review and purchase of agency and association insurance policies
- Assist with developing, administering, and adhering to the agency administration budget
- Assist with marketing
- Works effectively both with and without direct supervision and efficiently in a team environment as well as independently
- Willingly perform other duties as assigned within agency and association
QUALIFICATIONS
- Honesty, teamwork, professionalism, and a strong work ethic
- Must be licensed in property and casualty, as well as life and health
- Previous insurance experience
- Passion for people and processes
- Able to see the big picture as well as the finer details
- Systematic and organized
- Strong communication and interpersonal skills, for dealing with many types of people at all levels in a direct diplomatic way
- Effective time management, prioritizing, and delegation
- Knowledge of printing market a plus
- Knowledge of insurance and participating vendors, plans, and services
- Experience in a small office/small association a plus
- Ability to be a part of a contributing member of a team
GENERAL EXPECTATIONS
BEHAVIOR
All employees of PIAG are expected to adhere to the guidelines established in the employee handbook.
GENERAL INFORMATION
FLSA status: Full-time exempt position
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position. This is not to be construed as an exhaustive list of all responsibilities, duties, and skills. All employees may be required to perform duties outside of their normal responsibilities from time to time to meet business demands.
Furthermore, it is our policy to seek and employ qualified persons in all jobs in a manner which will ensure equal employment opportunity, as well as administer personnel actions in a manner as to not discriminate against any person on the basis of race, religion, national origin, age, sexual orientation or disability. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.